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FREQUENTLY
ASKED QUESTIONS

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  • Where are you based? Do you travel?
    Most of our team is based in the Lancaster, PA area. But most often, we travel for weddings. We work primarily in the Central PA, Philly, DMV and NJ/NY areas. But there are no limits to where we’ll go! Travel fees are factored into your customized quote.
  • What does a Wedding Coordinator do?
    Think of a wedding coordinator as your behind-the-scenes bestie and your professional problem-solver, all rolled into one. We step in to manage the logistics of your big day — from vendor arrivals and timeline management to handling any unexpected hiccups — so everything runs like clockwork. While you’re sippin’ mimosas, being present in the moment or turnin’ up on the dance floor with your guests, we’re making sure the cake gets delivered, the DJ knows the timeline, your ceremony starts on time, and no one’s wandering around wondering where to go. Basically? We take the stress off your shoulders, keep things flowing smoothly, and make sure you get to actually enjoy your wedding day. You show up, look amazing, say "I do" — we handle the rest.
  • Wedding Coordinator vs. Venue Coordinator — What’s the Difference?
    It’s a super common misconception that a venue coordinator and a wedding coordinator are the same thing — but they actually have very different roles (and both are important in their own way!) Wedding Coordinator (That’s us!) We’re all about you — your vision, your timeline, your vendors, your details. We’re with you in the final months and weeks leading up to the big day, helping tie everything together. On the day-of, we’re the point person for everything: vendor arrivals, décor setup, cueing your ceremony, handling the unexpected, and making sure you’re stress-free and smiling. We work for YOU, not the venue. Venue Coordinator They’re amazing at what they do — but their role is typically focused on the venue. They make sure the space is clean, the lights are on, the in-house staff is scheduled, and that venue rules are followed. They’re typically not involved with outside vendors, timeline management, or personal details like your seating chart, décor setup, or ceremony processional. They work for the VENUE, not for you. Having both? Dream team. But if you want someone making sure your whole wedding runs smoothly and your vision comes to life — that’s where we come in.
  • Can’t my aunt (or cousin or BFF) just coordinate the day?
    We love that your aunt wants to help, but here’s the thing: she should be enjoying the day — not cueing the ceremony, texting the florist, or trying to find the missing boutonnière. Coordinating a wedding isn’t just about showing up and being helpful — it’s about experience, problem-solving, and having a plan (plus a backup for the backup). A professional coordinator knows how to handle timeline changes, tricky vendor questions, unexpected weather, and all those little things you don’t want your family worrying about. So let Aunt Linda dance, toast, and tear up during the vows — and let a pro (who does this all the time) handle the rest.
  • How far in advance should we book you?
    Our services are best utilized when you book us early into the planning process because you get access to a list of our exclusive vendor discounts, planning checklists and consultations. But we'll jump in wherever you are on the journey!
  • Are your musicians and officiants only add-on services?
    You don’t have to have a coordination package booked with us in order to hire our professional musicians or licensed officiants, but if you do, you receive 10% off either of those services! We work together all the time, so it makes your life easier to knock out three vendors in one!
  • Do you offer custom packages?
    Yes! Every wedding is different — we’re happy to tailor our services to fit your needs.
  • Do you offer payment plans?
    We do! To hold your date in our calendar a 25% deposit is required. The remaining balance is typically split into 3 equal payments with the final one being due 14 days before the wedding.
  • Do you work with all kinds of couples?
    Y E S! Everyone is welcome here — LGBTQ+, multicultural, non-traditional, you name it. We believe every love story deserves a celebration.
  • Do you carry insurance?
    Sure do!
  • Can you help plan other events like bridal showers, rehearsal dinners, or brunches?
    We sure can! We offer add-on services for all your wedding weekend events. Inquire for a custom quote!
  • I like what I see and I’m ready to move forward—what now?
    We love to hear that and we can’t wait to work with you! Click here to send us a few details to get us started. We’ll reach out to schedule a 10-15 minute phone call to make sure we’re a good fit. We’ll send you your custom quote and after that, we’re all yours!

CHÉ&CO. WEDDINGS

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